The Associated Press reports that "on any given day at MacDill Air Force Base, web crawlers scour social media for potential recruits to the Islamic State group. Then, in a high-stakes operation to counter the extremists' propaganda, language specialists employ fictitious identities and try to sway the targets from joining IS ranks."
"At least that's how the multimillion-dollar initiative is being sold to the Defense Department."
"A critical national security program known as WebOps' is part of a vast psychological operation that the Pentagon says is effectively countering an enemy that has used the internet as a devastating tool of propaganda. But an Associated Press investigation found the management behind WebOps is so beset with incompetence, cronyism and flawed data that multiple people with direct knowledge of the program say it's having little impact."