Heard on the Hill

Tennesseans Blindsided by Must-See C-SPAN

Comcast subscribers in the Volunteer State got caught in public access hell Tuesday night after the cable provider broadcast an Amber Alert that inadvertently locked a slew of set-top boxes on C-SPAN during prime time.

“Last night, the Comcast system serving the Nashville area experienced a problem with its emergency alert system when an AMBER alert was triggered by state authorities. Impacted customers had their equipment locked onto CSPAN for about 15 minutes,” a Comcast spokesman told HOH via email. “The company has been investigating this issue and plans to install a new EAS system as soon as possible. We apologize for the inconvenience this disruption caused our customers and their entertainment experience."

The drama played out in real-time on Twitter, as TV viewers struggled to understand why Congress was suddenly streaming into their living rooms.






In the end, everything worked itself out.

Folks eventually figured out how to free themselves from the PSA lockdown.