Feb. 12, 2016 SIGN IN | REGISTER

On the Ground: The Unsung Heroes of District Offices and How They Work

Courtesy Rep. Tim Ryan
From right: Kent State University President Dr. Lester Lefton, Development Finance Authority of Summit County President Chris Burnham and Ryan at a construction site in Kent, Ohio. Ryan’s district office organized stakeholders to appeal for the funding.

“In those types of situations, you don’t react, you just act,” said Long, who spent eight straight days in Joplin.

Long said facilitating communication during an emergency is one of the best things a district office can do.

“The role of the congressman is to coordinate and make sure we have an understanding of what each of the agencies are doing,” Long said. “If people come to us with a question — for instance, someone had a pile of debris in their yard — then I found out that the Army Corps was responsible for the debris removal, so we took care of that.”

“After that, there was a tornado in [Indiana Republican] Todd Young’s district. My chief called his chief and went through what they should do and who they should reach out to,” Long said. “My office had already been there and done that. We could save them some steps and keep them from making missteps.”

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