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Irving, Gainer Explore Solving Bottlenecks at Capitol Access Points

“When people are calling in to make their appointments, staff is in a good position to give them a heads-up about coming in a particular door at this time,” Gainer said. Offices should tell large groups to take advantage of the CVC doors, he said, then send staff to meet visitors to help them get passes for the galleries or escort those with appointments to their respective offices.

“There’s a collective way to try to calm pedestrian traffic around here,” he said.

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