Also keep in mind that front-desk people tend to be some of the youngest and least experienced staffers. So they might not have the art of office etiquette down yet. But it means there is still hope for them to improve.
I’m not excusing any sort of rudeness; I’m just trying to offer a better perspective on it. But here is what you can do: Be as nice as possible. Say “Good morning” first. Learn her story; ask how her weekend went. Compliment her on something — whether it’s a job well done after a tough day or her new cardigan. Find out when her birthday is and get her a Starbucks card. Be creative, and lead by example. You never know — you might be the only nice voice she hears all day.
Got a question, concern or complaint about navigating life on Capitol Hill? Email us at firstname.lastname@example.org or submit online at roll.cl/12tvZqI. All submissions are treated anonymously.
From left, Lisa Peng, daughter of Peng Ming, Grace Ge Geng, daughter of Gao Zhisheng, and Ti-Anna Wang, daughter of Wang Bingzhang, hold pictures of their imprisoned fathers during a House Subcommittee on Africa, Global Health, Global Human Rights, and International Organizations hearing in the Rayburn House Office Building titled “Their Daughters Appeal to Beijing: ‘Let Our Fathers Go!’”
Each year since 1990, CQ Roll Call has reviewed the financial disclosures of all 541 senators, representatives and delegates to determine the 50 richest members of Congress. This year's report, derived from forms covering the calendar year 2012, shows it took a net worth of $6.67 million to crack the exclusive club.