Representatives from DC Health Link were on hand at the Hart Senate Office Building this week to help Senate employees with health insurance enrollment problems.
“It’s difficult to add capacity to a call center because you have to have trained call service representatives to answer the phone and answer the questions,” Sorian said. “We’re a little handcuffed in that area, but we are trying to expand the number of hours that it’s available and provide more and more in-person assistance.”
Rep. Elijah Cummings, D-Md., right, hugs Harold Schaitberger, General President of the International Association of Fire Fighters, after the Congressman spoke at the IAFF's Legislative Conference General Session at the Hyatt Regency on Capitol Hill, March 9, 2015. The day featured addresses by members of Congress and Vice President Joe Biden.