Sen. Bob Casey got Apple to remove an app from its store that allowed users to make mock driver's licenses.
Still, when action is pursued through unofficial channels, companies are not obliged to cooperate. “Ultimately, it’s up to the company to make a judgment,” he said. “I’m sure if Apple felt strongly enough about the app, they would have tried to hold discussions.” Galvin expects to see more of this kind of intervention, with online content now an ever-present part of daily life. “I think it’s a new phenomenon,” he said, “but I think it’s something we will see more of in the future.”