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GPO spokesman Gary Somerset said the survey was administered this year to fulfill a core mission of Public Printer Bill Boarman, who took the job in January.
“His strategic goal has always been customer service and satisfaction, and this survey was part of that goal,” he said.
Though he said the timing of the survey’s release is coincidental, Somerset noted that positive reviews of GPO’s services come nearly two weeks after the filing deadline for applications of staffers to take a buyout.
The agency announced in June that it would offer 330 buyouts of its staff of 2,200 by the year’s end, responding to looming budget cuts as more offices shift away from paper.
Somerset said Tuesday that the agency had received 320 buyout applications to date, just 10 applications away from its target number.
He also noted that because of the buyout announcement in June, a number of employees have retired or left for job opportunities elsewhere.
“Between the applications received and those additional departures, GPO believes we will be close to our goal,” Somerset said.
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